Shipping
While we aim to ship your order within 1 business day, sometimes due to high demand our processing times are longer. Please allow up to 5 business days for your order to be shipped.
AUSTRALIA WIDE SHIPPING PRICES:
We offer Australia wide shipping through either a trackable courier service or Australia Post. Please note: DM Aromas WILL NOT take any responsibility for lost items. Once your parcel leaves our store it is out of our hands. We CAN NOT control postage times.
Shipping prices are:
FREE SHIPPING Australia Wide on orders over $99* - Bulk items and large pieces (like caves and feature pieces) do not qualify for free shipping and will be charged at $25 per order - which includes everything purchased in the same order. All items that do not qualify for free shipping will have a notice stated in the product description.
PICK UP ONLY ITEMS We have a number of items that are too large or far too delicate to post. These items are listed as pick up only. Please be mindful of this if you decide to purchase them online - you will need to come and pick them up. This is non negotiable. If you are unable to come and pick up these goods, they will be refunded minus a 10% administration fee.
Local pick up - by appointment only, Kearneys Spring, QLD 4350. You will be sent a text message after your order is pack to arrange an appointment pick up.
Flat Rate: $15
*ALL ORDERS are carefully packed under surveillance.*
Any incorrect chargebacks will be treated as fraudulent and reported to police.
If you have any questions, please feel free to contact us.